Return because of defect or wrong product received
1. Send us notice of intention to make the return within 10 days from the day of delivery by making express reference to the order number and the code of the flowed product enclosing photographic documentation showing the flaw and fault description. 
2. Wait for our authorization . In the event that the product is still available, we will ask you to confirm the shipping address and we will ship back the good again at our expense . Otherwise we will issue a credit note and refund you.