PALKINGDOM ships worldwide through DHL Express Service . The shipping costs varies depending on the shipping country and the total amount of the order. You can see the shipping cost directly in the cart before confirming the order, just after filling shipping details.

As soon as the order is placed, you will receive a confirmation email with a recap of the purchased product/s. Order placed using immediate payment methods will be ready to dispatch in 24/48h, while others will be processed after the payment has been received.

Once the order is ready to dispatch, shipping times for DHL Express Service are the following:

• Europe and USA: 3-5 working days

• Rest of the world: 3-7 working days

PALKINGDOM also ships to Russia through a specialized service. Shipments can take from 5 to 15 working days depending on the city.

PALKINGDOM ships one order to a one and only address. Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.

Orders are processed and dispatched during the following timetable: Monday to Friday, from 9:00 am till 6:00 pm (CET).

Once your order has been processed and dispatched, you will receive a confirmation e-mail with the tracking number to check delivery status at any time. Insert your tracking number on the following page to check its status:

For clients purchasing from outside European Union, prices are VAT free, while for EU customers VAT is already included in the selling price. Please be aware that for purchases made from outside EU possible taxes or import duties are not included in the price and will have to be paid to DHL directly, upon delivery. For EU orders no tax or duty is required upon delivery.